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Privacy Policy
Last Updated: May 2026
At The Pet Keepsake, your privacy is as important to us as the memorials we create. This policy explains what data we collect and how we use it.
1. Who We Are
Our website address is: https://thepetkeepsake.com.
2. Information We Collect
- Order & Contact Data: Name, shipping address, email address, and phone number for order fulfillment.
- Customization Data: Pet photos, names, and dates submitted for engraving. Your photos are used solely for creating your memorial and are never shared or sold.
- Payment Data: Payment information is processed securely via Stripe or PayPal. We do not store your full credit card details on our servers.
- Cookies: We use cookies to remember your preferences and analyze site traffic.
3. How We Use Your Data
- To process and ship your custom orders.
- To send you design proofs and order status updates.
- To respond to your enquiries and provide customer support.
4. Data Sharing
We do not sell your data. We only share necessary data with trusted third parties to operate our business:
- Payment Processors: Stripe and PayPal for secure payment handling.
- Shipping Carriers: To deliver your order.
5. Your Rights
You have the right to request access to, correction of, or deletion of your personal data. You can also opt-out of marketing emails at any time.
6. Contact Us
If you have any questions about this Privacy Policy, please email us at info@thepetkeepsake.com.